Privacy Policy

Roots Travel is committed to protecting your privacy. This policy describes how we collect, use, and protect your personal data when you browse our website or contract any of our services.

1. Information we collect

• First name, last name, and contact information (email, telephone).
• Information necessary for trip reservations (document number, nationality, etc.).
• Browsing data such as IP address, approximate location, duration of the visit, and pages viewed.

2. Use of information

• Manage reservations and tourist services.
• Send you communications related to your trip.
• Respond to your inquiries and provide personalized assistance.
• Send news, promotions, or relevant content (if you agree to receive them).

3. Data protection

We implement technical and organizational security measures to protect your information against unauthorized access, loss, or misuse.

4. Sharing data with third parties

We do not share your information with third parties, except in the following cases:

• Service providers (hotels, guides, transport), exclusively to finalize your trip.
• Legal requirements from competent authorities.

5. Your rights

• You can request at any time:
  • Access, modify, or delete your personal data.
  • Withdraw your consent to receive communications.
  • Make an inquiry about the processing of your data by writing to us at: hola@rootstravel.com

6. Cookies

We use cookies to improve your browsing experience. You can manage your preferences from your browser settings.

7. Changes to the policy

We reserve the right to update this policy at any time. The date of the last update will always appear at the top of the document.